Refund policy

Last updated: October 29, 2026

Returns
Because our sauces are food, we can’t accept returns of opened or used bottles, and we don’t offer returns for change of mind.

Damaged or incorrect orders
Please inspect your order when it arrives. If a bottle is damaged, leaking, or incorrect, email Dwayne@gentlefurysauce.com within 7 days of delivery with your order number and a photo. We’ll send a replacement or refund you to your original payment method, and you won’t pay for shipping.

Refunds
Approved refunds go back to your original payment method. Your bank or payment provider may need additional time to process and post the refund.

Your rights
This policy does not limit any rights you may have under applicable consumer protection laws.

Contact
To report a problem with your order, contact us at Dwayne@gentlefurysauce.com.